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Our main objective is ensuring that you feel confident shopping at Signomatic. If for any reason you are dissatisfied with your order, then we are dissatisfied too. That’s why all our customers are covered by our satisfied customer guarantee.
Our satisfied customer guarantee is valid for our entire range. If you, as a customer, are not satisfied with your custom product, we will compensate you. In the first instance, we will correct the mistake and send new products, but if that does not solve the problem, we will offer you a full refund/credit.
In order to ensure that we can help in the best way, please contact us with your issue as soon as possible.
Remember that the guarantee is valid for up to 30 days after delivery. Please contact us during this period to claim under the guarantee.